Who we are

This website is operated by Greedy Neighbour LTD ("Greedy Neighbour", "we", "us", "our"), a company registered in England and Wales under company number [COMPANY NUMBER], with registered office at [REGISTERED ADDRESS].

For any questions about this policy or how we handle your personal data, contact us at hello@greedyneighbour.com.

What personal data we collect

When you make a booking enquiry, contact us, or browse our website, we may collect:

• Contact details — name, email address, phone number

• Booking details — delivery/event address, date and timings, numbers being catered for, venue details

• Dietary and allergy information — any dietary requirements, intolerances or allergies you tell us about, so we can cater safely. This is treated as special category health data under UK GDPR, and we only collect it with your explicit consent, only use it to plan and prepare your order safely, and don't use it for any other purpose.

• Payment information — where applicable, processed via our payment provider; we do not store full card details ourselves

• Website usage data — collected via cookies and similar technologies when you visit our site (see our Cookie Policy)

How we use your data and our legal basis

PurposeLegal basisTaking and fulfilling a booking, arranging deliveryPerformance of a contractManaging dietary requirements and allergies safelyExplicit consentResponding to enquiriesLegitimate interests (responding to you)Sending marketing communications (only if you've opted in)ConsentWebsite analytics to understand and improve the siteLegitimate interests, or the statistical-purposes exemption under UK cookie law, as applicableAdvertising and retargeting via Meta and LinkedInConsent (via our cookie banner)Keeping records for tax and accounting purposesLegal obligation

Who we share your data with

We share personal data with:

• Squarespace, our website host and platform provider, which processes data on our behalf

• Our payment provider, where you pay online

• Meta and LinkedIn, only if you've consented to advertising cookies, so we can measure and improve our ad campaigns

• Delivery personnel involved in fulfilling your order

Some of these providers are based outside the UK (including in the United States). Where that's the case, transfers are made under appropriate safeguards such as the UK's International Data Transfer Addendum or equivalent standard contractual clauses.

We do not sell your personal data.

How long we keep it

We keep personal data for as long as necessary to fulfil the purposes it was collected for — typically up to 6 years from the end of our relationship with you, in line with standard UK record-keeping and tax requirements. Dietary/allergy data is deleted once it's no longer needed for the order it relates to, unless you ask us to keep it on file for future bookings.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Have inaccurate data corrected

• Have your data deleted, where applicable

• Restrict or object to certain processing

• Request your data in a portable format

• Withdraw consent at any time (for anything based on consent, including marketing and allergy data)

To exercise any of these rights, email hello@greedyneighbour.com.

Complaints

If you're unhappy with how we've handled your personal data, please contact us first at hello@greedyneighbour.com — we'll acknowledge your complaint and aim to respond within 30 days.

If you're not satisfied with our response, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

Cookies

Our website uses cookies. See our [Cookie Policy] for full details of what we use and how to manage your preferences.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised.

Contact us

Greedy Neighbour LTD 30 Ravenscroft Road, Beckenham, BR3 4TR hello@greedyneighbour.com

Last Updated September 2026